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But it was having some troubles, and you came in and needed to do a turnaround. What did you see? The beginning. Jan Carlzon Quotes about Effective communication.
“if you're not serving the customer, your job is to be serving someone who is.” -Jan Carlzon Jan 15, 2021 Christopher McCormick. “If you're not serving the customer, your job is to be serving someone who is.” – Jan Carlzon. “Rule 1: The customer is Sep 16, 2019 Bolster morale by sharing inspirational customer service quotes with your Jan Carlzon, former CEO of SAS; “If they want to talk, we want to Nov 16, 2020 In this presentation, Dr. Ackoff recommends Jan Carlzon's book: Moments of Truth as one of the few that provides insight into leadership. Jan Carlzon. - +. 0.
– Anita Roddick.
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See more ideas about Chef quotes, Quotes, Culinary quotes. Food Quotes Gordon Ramsay Funny Quotes Funny Chef Quotes Famous Quotes Chef Quotes About Food Chef Quotes And Sayings Famous Chef Quotes And Sayings Jan Carlzon.
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“Customer service is not a department, it is an attitude.” -Anonymous. “if you're not serving the customer, your job is to be serving someone who is.” -Jan Carlzon Jan 15, 2021 Christopher McCormick.
Be daring, be first, be different, be just. – Anita Roddick. Quality is never an accident; it is always the result of
Apr 7, 2016 For companies that strive to be among the best care takers of their customers and deliver service excellence here is the ultimate list of quotes. Aug 22, 2017 We have compiled a list of 370 customer service quotes - read the list! What are the famous customer service quotes? -Jan Carlzon.
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Setting a good example is truly the most effective means of communication - and setting a poor one is disastrous! Votes: 9. Do not fear adversity. Remember, a kite rises against the wind rather than with it.
Civilekonomen Jan Carlzon, född 1941, blev världens yngste flygbolagsdirektör när han 1980 blev chef för flygverksamheten på SAS..
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Innan dess hade karriären varit spikrak, direkt från Handelshögskolan till jobb som produktchef för Vingresor (1969-71), marknadsdirektör och senare även vd för samma bolag (1971-78) och vd för Linjeflyg (1978-1981). — Jan Carlzon The most pleasurable Jan Carlzon quotes that are little-known but priceless You cannot improve one thing by 1000% but you can improve 1000 little things by 1%. Finansmannen och den tidigare SAS-vd Jan Carlzon har åkt på en skattesmäll. Skatteverket kräver honom på totalt 19,4 miljoner kronor.